Toll Helpline – Contact via Email, Phone, Fax (Office Address)

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If you need anything moved or have a question about one or more of their services, please fill out the applicable “move something” form to get a price or further information. Otherwise, use the other forms available on the official website to view and inquire about their service catalog.

Check: Toll Tracking via Parcel Number

Trace & Track Toll Parcel

Toll Helpline & Contact Detail

If your question is about any following thing, feel free to contact Toll Tracking Helpline as following methods.

  • Please use “MyToll” to check the status of your parcel or cargo. If you are still unable to locate an expected cargo using “MyToll”, please give precise details and complete a Find my Parcel or Shipment form.
  • Please select from the ‘Move or deliver anything’ or ‘Service catalog’ section on the Contact Us page for a quote, sales, or service information.
  • Failure to deliver, If your package was not delivered on time, you can reschedule it using our My Parcel function.

This will guarantee that your inquiry is routed to the appropriate Toll Group customer care department as soon as possible.

Check: Toll Group Covid-19 Response


The Toll Official helpline has the following services available.

  • Available 24 hours a day, seven days a
  • Registration is simple, and account approval is visible.
  • Notification and alert options can be customized.
  • Global default configurations
  • Investigate various Toll services from a single platform.
  • Create and save templates to help you enter shipments and pickups more quickly.
  • The UI is simple to use and navigate.
  • Track and trace utilizing a diverse set of search criteria.
  • Real-time prices for all of your Toll services
  • Smart printing, as well as autonomous job printing
  • View delivery evidence on any device.

Contact via Email

Send freight, receive pricing inquiries, and track shipments using “MyToll”’s Application Programming Interface (API). For more information, contact the following Emails addresses:

Check: Toll IPEC Tracking

Contact via Fax

For contact Toll through Fax, the following locations have active fax numbers as follows:

  • QLD – Karawatha : (07) 3089 7020
  • SA – Gillman : (08) 7425 1100
  • SA – RDC – Santos : 1800 550 202
  • WA – Forrestfield : (08) 9210 2640
  • WA – Dampier : (08) 9186 8700
  • VIC – Laverton North : (03) 9931 5419
  • WA – Perth National Office : (08) 9346 0400

Check: Toll Express Tracking

Contact via Phone Number

Some Telephone Numbers are as follows:

  • Burnie Terminal : (03) 6441 0000
  • Melbourne Terminal : (03) 9299 8400
  • WA – Forrestfield : (08) 9210 2640
  • WA – Dampier : (08) 9186 8700
  • VIC – Laverton North : (03) 9931 5419
  • WA – Perth National Office : (08) 9346 0400


Some official addressed of main offices of Toll Group logistics and tracking services are as follows:

  • 20 Catterthun Street Winnellie NT 0820 Australia
  • 56-58 Toll StreetBohle QLD 4818Australia
  • Level 1, 8 Australia Ave Sydney Olympic Park NSW 2127 Australia
  • 696 South Road Wingfield SA 5013 Australia
  • Area N, Dampier Supply Base Mermaid Road Dampier WA 6713 Australia

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  1. I can’t find my parcel.

    Connote is :MYTL190930

    Michelle whitehurst
    1/40 Old Hospital Road
    West Wyalong
    NSW 2671


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