Transport and logistics company, Startrack, has been providing services to businesses in the transport industry since it was founded in 1974 by Greg Poche.
The company began as a courier service, but its success in this area led to the expansion of its business interests into transport and logistics, which it has now continued for 35 years.
The company provides transport and logistics services to both domestic and international customers in Australia through its hubs in Sydney, Brisbane, Adelaide, and Perth.
In addition to this, Startrack also offers services to the mining industry through its mine site offices located across Queensland, New South Wales, and Western Australia.
How to Check StarTrack Tracking Courier?
Once your order has been dispatched by Startrack, you can track it on the Star Track website. Click here to track your consignment with Star Track.
You need to enter a consignment number or tracking number in order to find out where a specific package is located and when it will be delivered.
Startrack Tracking via SMS
Startrack Courier’s new SMS tracking service has been designed with ease of use in mind. To track your courier, simply send an SMS message containing your Tracking Number to 13 23 45.
The status of your shipment will be sent back to you as a reply text message. As long as you have enough credit on your mobile phone, there are no extra charges for sending an SMS message.
List of Best & Reliable Courier Companies in Australia (Recommended)
- DHL Australia
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- LBC Tracking Service
- Fastway Tracking
- Parcelforce Worldwide Courier
- DTDC Australia Express
- Asendia Tracking Express
- Yang Ming Courier
- FedEx Tracking Australia
- FRF Couriers
- Fasta Couriers
- Smart Send Tracking Australia
- Australia Post Tracking
- UPS Tracking
- Toll Tracking
- TNT Tracking
- Hong Kong Post Tracking
- EMS Tracking
- Royal Mail Tracking
- MSC Tracking
- Hunter Express Tracking
- China Post Tracking
- COSCO Tracking
- DPEX Tracking Courier
- Allied Express Tracking
Startrack Customer Care
Star Track has launched an official customer service division to help out with queries and problems that customers have had with their orders.
This is excellent news for customers as it is yet another proof of Star Track’s commitment to delivering high-quality products and services.
The customer service division at Star Track is available Monday through Friday from 8 AM to 5 PM AEST. If you need to contact them, simply call at 13 7678 or send an email directly to [email protected]. In addition, they can also be reached via live chat on their website.
Their customer care team is ready to assist you in a variety of ways. You can contact them with any order or delivery-related problems or questions and they will help you solve your issues.
International Customer Care
Customer care is a core competency for any delivery service. Startrack’s award-winning international customer care team is available 24/7 to handle queries about tracking shipments or customs issues in over thirty languages.
The world map on its website highlights countries covered by Startrack for easier navigation of coverage regions worldwide.
It also has a handy FAQ section to answer any specific questions you may have. There are three ways to contact Startrack: Live Chat (for urgent matters), phone (to get an expert opinion), or email (for non-urgent requests).
All inquiries will be answered within two hours during business hours. Foreign clients can call at +61 3 88479045.
Startrack’s customer care expertise is built on a highly skilled and knowledgeable team of agents who can converse in over thirty languages.
StarTrack Tracking Number Format
The tracking number of the star track consists of 12 digits. Some of them are numeric digits while the rest is alphabetical letters.
Bob Black is the CEO of Startrack. He has been in charge of StarTrack from its inception to the present. He is a member of several boards including the National Transport Reform Board (2012-2015), the Australian Logistics Council (2014-2016), and the National Freight & Supply Chain Council (2013-2017).
Bob was also involved with the Victorian Transport Study Group which was responsible for developing freight policy for Victoria. In 2014 he was awarded an Order of Australia Medal (OAM) for his contribution to transport industry development.
Bob Black holds a Bachelor of Commerce from the University of Melbourne. He also studied at Harvard Business School where he obtained his MBA degree in 1984.
He served as Chairman of Menzies Research Centre between 2002 and 2008. During that time he helped build MRC into one of Australia’s leading independent think tanks.
Startrack is Australia’s leading provider of international freight services to both business and consumer markets.
Their integrated product offering includes ocean freight, air freight, and express freight services, as well as import and export clearance facilities in major Australian ports.
Startrack provides a comprehensive suite of logistical solutions to meet all your importing needs whether you are moving household goods or importing cars. Startrack can manage everything from door-to-door delivery to customs clearance, warehousing, and distribution.
Startrack Tracking Aftership
Aftership has expanded its strategic partnership with Startrack Express to provide greater visibility into delivery information, improving inventory management while reducing shipping costs.
Using Aftership as part of their shipment tracking process enables Startrack to gain instant access to ship-from address data via API.
This allows them to notify customers instantly if a carrier is unable to contact them at their ship-to address and displays accurate status updates for all shipments in real-time without having to search several different carriers or wait hours for customer service representatives.
Startrack Courier Complaint
Customers can call the company if they have any complaints or issues regarding their package or its services. The team will get back to them within minutes to resolve the problem.
Startrack Head Office
The main office of the star track is located in Gordon, Australia.
Startrack Branches List in Australia
Startrack has a wide range of connections all over the world. Some of the branches from their extensive network are listed below.
|Branch Name||Contact No||Address|
| +61 132345
|52 Sargents Rd, Minchinbury NSW 2570, Australia
Greenacre NSW 2190, Australia
45-55 Annandale Rd, Tullamarine VIC 3043, Australia
39-43 Gravel Pit Rd, Durra QLD 4076, Australia
9/11 Lum St, Export Park SA 5950, Australia
|[email protected]||5 Wheeler St, Shepparton VIC 3630, Australia|
|[email protected]||7 Alstonvale Ct, East Bendigo VIC 3250, Australia|
|[email protected]||Unit 5/13Aluminium Cl, Edgeworth NSW 2487, Australia|
|cust[email protected]||23 Eastern Rd, Traralgon VIC 3844, Australia
|[email protected]||519/523 Grand Jct Rd, Wingfield SA 5013, Australia|
Startrack offers customers an extensive portfolio of logistics services including Import, Export, and Domestic Supply Chain Solutions, Road Freight Distribution Services, Warehousing & Distribution, Dedicated Transport Services, and Project Cargo.
The Star Track Group of companies has a history that spans more than 25 years. It is Australia’s leading provider of integrated transport solutions for customers across a broad range of industry sectors.
It has a modern fleet of around 450 vehicles including refrigerated trucks, tractors, trailers, vans, and cars/vans.
The Star Track Group employs over 1,200 people who operate from 22 locations in Victoria, New South Wales, and Queensland.
This network includes its head office in Melbourne as well as depots in Sydney, Brisbane, Gold Coast, and Townsville.
Startrack offers a bus transport service to deliver your heavy packages to the destination point. They can help you in transporting your goods from one place to another without any trouble.
Their drivers are well trained for delivery of goods on time. You can call them up at any time; they will be ready to provide their services.
Do you need to move your furniture, yacht, or other items across Australia? Don’t waste money on car hire, get Startrack Overland’s moving trucks to do it for you.
Whether you are moving just down the street or from Sydney to Perth, they’ll get it done at a rate that will have you wondering why you didn’t call them first.
A professional team of drivers, who know how to handle anything, and deliver everything in pristine condition. For long-distance moves, they offer special rates depending on what type of goods you’re transporting.
Cash on Delivery
If a customer chooses Star Track Cash on Delivery service, then Star Track will pay for the delivery of an item until it is paid in full.
This method is perfect for customers that are looking to purchase items online but are nervous about paying upfront or would like time to shop around before deciding if they want to keep a product. With Star Track’s cash-on-delivery service, you can get what you want now and pay later!
About StarTrack Company
Star Track is an Australian group of companies offering an integrated range of maritime, air, and road freight services.
Star Track is a division of Australia Post which also owns Menzies Distribution (formerly known as Toll Ipec). In 1999 Menzies International acquired Norton Lilly International, including its holding in Air Express International.
In 2002 it purchased 100% of Star Track from Australia Post. The acquisition included Star Track’s wholly-owned subsidiary, Roadlink Transport Services Pty Ltd, which was subsequently renamed Roadlink Freight Services Pty Ltd.
The combined business was rebranded as Star Track in 2003. The business offers a comprehensive range of sea freight and air freight forwarding services through its wholly-owned subsidiary SeaRoad (Australia) Pty Ltd and RoadLink Freight Services Pty Ltd respectively; while offering road transportation services through RoadLink Transport Services Pty Ltd.
Starting a Startrack franchise is an effective way to turn your love of logistics into an income-earning career. A Startrack franchise can be set up in as little as 12 weeks; all you need is some spare time, good computer skills, and a vehicle.
The rest they can help with! They have a team of experts who are ready to provide support at every step.
From initial training through ongoing mentoring from their experienced consultants, they will provide everything you need to succeed in business.
Startrack is an on-demand logistics solutions provider with many years of experience in transporting people, products, and services across Australia.
They are one of Australia’s fastest-growing companies, which is why they offer great opportunities for professional career growth to their employees.
Whether you want to be part of a large team or work independently as a solo driver, Startrack will give you plenty of opportunities to advance your career and further yourself within their business.
StarTrack Jobs – How to Apply?
Startrack always seeks dedicated and passionate people who can work with them and enhance their brand’s reputation. Following jobs are offered by StarTrack.
- Product manager
- Logistics manager
- Call center agent
- Accounts consultant
- Courier driver
- Owner driver
Startrack employees work Monday to Friday from 8 am to 6 pm. however, they can also provide courier services on holidays i.e. national or religious for urgent business needs.
It usually takes 1-2 business days for the parcel to deliver to its destination via StarTrack.
Customers can send packages or goods of up to 30 kg via StarTrack as they have all kinds of boxes available.
Cargo rates depend on the weight and size of the shipment. Startrack however, doesn’t impose any additional charges on customers.
Startrack aims to make your logistics easier by providing national and international shipping options under one roof, with over 1000 depots across Australia ready to take your parcel from start to finish.
From the moment you order your parcel until it arrives at its destination overseas, Startrack will be there making sure that every step of the process goes as smoothly as possible.