Mainfreight Tracking – Track Delivery Status, Courier Package

Mainfreight Company has been around since 1971, and its services are known by many throughout New Zealand and Australia. However, how does Mainfreight work?

And how can you, as a business owner, work with them to make shipping your goods easier and cheaper? Here’s all you need to know about this company, from their headquarters to the range of services they offer.

How Can I Check My Mainfreight Tracking Delivery Status?

Mainfreight tracking system allows you to view every step of your shipment as it moves across land, sea, or air transport. You can track your cargo with complete accuracy right up until delivery.

  • Visit the Company Website
  • Enter your tracking number or consignment number in their database.
  • The server will direct you to the page containing all your shipment’s delivery information.

Mainfreight Tracking via SMS

You cannot track your order via SMS as main freight doesn’t offer this service.  However, you can call them on their customer care numbers to get details of your delivery.

The other way to get information about your delivery is to set up an email notification. By signing up on their website, you have to enter your tracking number in the system database.

The company will automatically send notifications about your delivery on the email you have provided while signing in.

Mainfreight Customer Care (Guide)

Mainfreight offers a variety of solutions to businesses seeking shipping services. Its customer care service suits your needs, whether you’re an international shipper or a local business owner.

When you call, you can choose from three different options: an automated answering service, 24-hour live phone support, or urgent after-hours support (if you need help with an emergency shipment).

The automated system allows you to select from several categories based on your inquiry.  Their agents are friendly and knowledgeable; they’ll answer any question about how we work quickly and efficiently so that you can get back to work.

International Customer Care

Mainfreight also takes care of its foreign clients by providing them with a dedicated customer service team. This team is available to help customers on all business days.

They also have special services for international clients like shipping, air freight, customs clearance, and much more. The company makes sure that its staff is well trained in order to provide high-quality services.

Their representatives are able to speak different languages including English, German, Spanish and French among others.

They can easily communicate with their foreign clients without any problem or difficulty. International customers can also contact to main freight by calling them on their toll-free numbers given on the website.

They also have an option of customer support chat so the clients can easily talk to the team and get information about Mainfreight services, rates, and many more.

Mainfreight Tracking Number Format

Mainfreight tracking number is 15 to 22 characters long. The first three characters are alphabetical letters while the rest is numeric digits.

CEO Mainfreight Tracking

Ben Fitts is the current CEO of Mainfreight. He has been with the company since 1991 when he joined as a Management Trainee. He was promoted to Chief Executive Officer in 2003.

Mr. Fitts holds a Bachelor of Commerce degree from Victoria University in Wellington, New Zealand. He is also a member of The Institute of Directors in New Zealand.

In addition, he is an active participant on a number of boards including those for The Salvation Army, The Institute of Directors, and BusinessNZ.

As well as being part of Mainfreight’s executive team, he is responsible for developing a long-term strategy for main freight including growth through acquisitions and organic growth projects such as e-commerce.

Mainfreight Tracking

International Logistics

Today it’s one of New Zealand’s leading freight companies, transporting everything from human organs to steel girders.

They unload and load ships, fly air cargo to destinations worldwide and deliver freight across NZ using our fleet of trucks. In addition to transport services, they provide warehousing facilities in Auckland, Hamilton, and Christchurch.

They also offer a range of value-added logistics solutions including customs clearance, cold storage, packaging, and handling.

Mainfreight has partnered with many well-known companies such as Toyota, BMW, Renault, Nissan, and Honda. With over 40 years of experience in international logistics, they are able to supply customers with competitive freight solutions.

Their commitment to quality service has seen them win several awards for their operations over many years. They are proud to be 100% Kiwi-owned with a reputation for delivering great service at competitive prices.

As part of an international network that spans 35 countries, they can take your goods all around the world.

Whether you’re shipping personal effects or moving your business overseas, they can get you there safely and on time.

Mainfreight Tracking Aftership

Mainfreight has an Aftership dashboard where you can track your shipment. You can see your tracking number, ship status, shipping carrier name, and date of delivery.

Customers can track more than one shipment at a time by using this service. Customers can also get email alerts when their package is shipped out or delivered.

This will help to check their shipments on regular basis without having to visit our website every day.

Mainfreight Order Tracking Complaint

In case of any complaint regarding their services, customers can contact on their customer care number. As they are always ready to resolve your issue as soon as possible.

The team is very supportive and patient so you don’t have to worry about anything. They will try their best to solve your problem. So if you want fast resolution then feel free to call them anytime.

Mainfreight Head Office

The company’s head office is located on Level 1, 50 Queen Street, Auckland 1010, New Zealand.

Branches List of Mainfreight Company

Mainfreight has over 230 branches in New Zealand. Some of them are listed below.

Branch Name Contact No Email Address
Mainfreight shipping




[email protected]



111 Ruffell Road, Burbush 3648, New Zealand


Mainfreight shipping







[email protected]




65 Victoria Onehunga, Auckland 1061, New Zealand



Mainfreight shipping





[email protected]



46Lytton Road, Awapuni, Gisborne 4022, New Zealand


Mainfreight shipping





[email protected]



Truman Road and, Mangatawa Link Road, Papamoa 345, New Zealand


Mainfreight shipping





[email protected]



79 Parkers Road, Tāhunanui, Nelson 7011, New Zealand


Mainfreight shipping







[email protected]




226 Montgomerie Road, Māngere, Auckland 2022, New Zealand



Mainfreight shipping





[email protected]



97 Aotea Quay, Pipitea, Wellington 6041, New Zealand



Mainfreight shipping





[email protected]



109Westney Road, Māngere, Auckland 2022, New Zealand


Mainfreight shipping







[email protected]




4 Railway Lane, Ōtāhuhu, Auckland 1361, New Zealand



Mainfreight shipping





[email protected]



7 Keehan Drive, Tauhara, Taupō 5634, New Zealand


Mainfreight Services

Whether you need air freight or ocean freight, customs clearance, or warehousing and distribution – whatever your shipping needs maybe – they can provide an efficient solution for you.

Their other services include courier services, cargo handling, and logistics. Mainfreight Company provides a range of logistics solutions to meet your business needs.

From air freight to ocean freight, road freight to import/export logistics solutions, and supply chain management services, their experienced team can help you get your goods from A to B with ease.

Their aim is to exceed your expectations when it comes to quality, value, and service; whether you’re importing from overseas or exporting within New Zealand.

Transport Services

It also offers transport services through its subsidiary Mainfreight Transport Ltd. The company operates in two segments: Domestic Freight Forwarding and International Freight Forwarding.

The Domestic Freight Forwarding segment includes truck brokerage, warehousing, project cargo handling, container freight management, and cross-docking services.

The International Freight Forwarding segment includes international freight forwarding, project cargo handling, stevedoring, and logistics consulting services.

Bus transport

For delivering goods by road, main freight has buses that travel to a wide range of destinations throughout New Zealand.

These vehicles carry containers from ports to distribution centers. Buses are of high quality with state-of-the-art features like GPS tracking systems and satellite communications. The in-built GPS tracker will allow the customer to track his or her shipment in real-time.

You only have to synchronize your location with the bus driver’s location. The GPS will automatically gather all the information i.e. where the shipment is, how much time remains in reaching the destination, etc.

Overland services

They also provide overland services throughout New Zealand and across international borders – it’s another great way to get your stuff from one side of the world to another fast.

They have trucks and containers for all sorts of goods, so you can choose how you want to ship your products.

Cash on delivery

The company also offers cash on delivery services to its customers, who can avail of these services by contacting their nearest depot to arrange for shipping.  When you opt for cash on delivery, you pay after your goods have been delivered to your doorstep. This allows you to save money when buying products online because you don’t have to pay upfront.

About Mainfreight Company

The New Zealand-based company was founded in 1978. Mainfreight has since grown to become one of Australasia’s largest freight companies, offering a full range of multimodal transport services for customers operating in both developed and developing markets around the world.

The company has more than 15,000 employees working across five continents. Its network covers over 50 countries and reaches over 240 destinations worldwide.

In 2017, Mainfreight’s revenue totaled $3 billion (NZD). Mainfreight provides its services through four main business units:

Air Freight, Ocean Freight, Road Freight, and Contract Logistics. Each unit operates as an independent business within Mainfreight with its own management team.

As part of its Contract Logistics unit, Mainfreight also offers integrated supply chain solutions through its subsidiary logistics providers Transfield Services Limited and Southern Cross Transport Limited.

Mainfreight Franchise

You can open a Mainfreight franchise in any location of your choice. You will be provided with all necessary training and assistance from their team.

They also provide a complete management system to help grow your business. The cost of opening a franchise varies according to location, but it’s generally around $100,000-$150,000 for a new franchisee.

Mainfreight Career

Mainfreight offers various career opportunities for people who are interested in joining a global freight forwarding company.

If you are dedicated you can be a part of a forwarder that operates all over the world.

You can be with them on board when they make international deliveries of commodities, you can work in their offices or you could be involved in cargo handling at ports.

Mainfreight Jobs – Apply Online

The following are some of the jobs opportunities by Mainfreight:

  • – Customer Service Consultant
  • – Supply Chain Analyst
  • – Logistics Analyst
  • – Planning & Scheduling Analyst
  • – Freight Forwarder Representative
  • – Customs Broker / Importer / Exporter

Working Hours

The staff at main freight works from 8:30 am to 5 pm, Monday through Friday. You can visit their website for more information about their working hours.

Delivery time

It may take 2-3 days to deliver goods within the country. For international deliveries, the shipment will take 4-7 days to reach its destination.

Box sizes

They have boxes for all sizes of goods, ranging from small to large. The company uses a unique sizing system for their boxes which makes it easy to know what size box you need.

Each box has a label with its size on it. For example, if you are shipping a parcel that measures 900mm x 600mm x 450mm, then you will need a Large Box (900L).

They also use measurements in inches and centimeters so that there’s no confusion about what size box you need.

Cargo rates

Their rates are calculated on a number of factors, including volume, weight, size, and destination. You can get an estimate for your shipment by calling their team or using their online shipping calculator.

Mainfreight Mission

Mainfreight’s aim is to be a world-class provider of logistics solutions for its customers. The vision of main freight is to deliver quality service and on-time delivery, while meeting all customer requirements.

With several years of experience in New Zealand and global networks, mainfreight has established a reputation as one of New Zealand’s leading freight logistics companies.


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