EMS Tracking – Track Courier, Order Shipment, Delivery Status

Express Mail Service (EMS) is one of the fastest international delivery services available today and shipping through this service can be done in just 3 to 4 days, with an extra day or two for the holidays.

The express mail service was established by the Universal Postal Union (UPU) and it was first implemented in 1879 when mail service between Venice and Constantinople was carried out using this system.

Today, the majority of express postal carriers use EMS to deliver documents, small packages, parcels, and even mails that require a signature at both ends such as passports and travelers’ checks from one destination to another.

How to Check EMS Tracking Courier/Parcel

If you had made a booking at EMS and want to know where your parcel arrives, you should follow the simple procedure below:

  • Open the EMS official site
  • Enter your tracking number in the Track box
  • Select your regional language
  • Click the track button
  • You will be directed to the page containing the whole information about your deliver

EMS Tracking via SMS

EMS unlike other shipping service providers doesn’t give information about your delivery via phone. Hence you can’t track your shipment via SMS if you had ordered delivery through EMS.

EMS Customer Care

They are also known as the Tracking support team, they are available round-the-clock to answer your query related to tracking your shipment.

They can help you in creating a new shipment and if you have issues with some delivery of your package, then they can help you in resolving that issue.

Along with providing different services, the shipping tracking customer care team is available for resolving different queries of customers. If you want to talk about any of these services, then visit the EMS website. You can also call at +44 (0)20 8963 1114.

International Customer Care

There is an international customer care representative that can be contacted via e-mail or phone. With regards to email, you will receive a response within twenty-four hours.

If you prefer speaking with someone directly, there are many ways in which you can contact EMS International.

For example, there is a toll-free number that operates 24/7 and takes calls from around the world. The number for EMS International’s customer service line is 1-800-225-5345.

Tracking Number Format

The tracking number of EMS consists of 13 characters. The first two and last two are alphabetical letters and the rest in between are numeric digits. The EMS number starts with E or L representing Express.

EMS Courier CEO

Greg Carnes, the EMS CEO, leads an international team of professionals who are dedicated to providing a service that is second to none.

Carnes has been in business for over 30 years and has made it his personal mission to provide clients with a level of service that makes them feel like they are his only client.

He is personally involved in every aspect of his company from customer relations to product development. The result is a service that is fast, reliable, and cost-effective.

The same commitment to excellence applies to each member of his staff. Each employee shares Carnes’ vision and passion for excellence, which means you will always be treated as if you were their only client.

ems tracking

International Logistics

Whether you are shipping documents to Europe, Asia or America, EMS offers both rapid and reliable ways to get items from point A to point B quickly.

The company has a global network of local partners that can offer you a variety of options for your delivery needs. For example, if you need an item shipped from China to Canada in less than 48 hours, EMS can make it happen through its partnership with DHL Global Forwarding Canada.

This way, you don’t have to deal with multiple carriers when trying to coordinate your shipment; instead, EMS can help consolidate all of your international deliveries into one streamlined service.

EMS Tracking Aftership

Aftership is a tracking service that you can use for your shipping needs. With Aftership, you will be able to keep track of all your parcels that are being shipped by EMS.

This includes their delivery status, location information, and shipment events. It also allows you to see every invoice from each shipment made on Aftership, in case you need to verify anything or make any changes.

You will have 24/7 access to all your deliveries. All you need to do is create an account with Aftership so that you can start using it right away.

EMS Courier Complaint

If you have any complaints regarding EMS tracking, then you can contact with EMS customer care number. A customer care executive will help you to solve your problem.  If you are not satisfied with their services, then you can ask for a refund or compensation.

They will give a full refund or compensation within 15 days of the delivery date. But before that make sure that there is no damage in the package and the product is the same as shown in the pictures and description on the website of the company.

If they found any issue with the product or package then the company will return the money back to your account or give free shipping for the next order as per the agreement between both parties.

EMS Head office

EMS headquarters are located at Universal Postal Union International Bureau3000 Berne 15, Switzerland.

List of EMS Courier Branches in Thailand

Branch Name Contact No Email Address



(051) 2344197



[email protected]




Office No.1A 79 Mehmood Plaza  Islamabad,







(051) 2344197




[email protected]




 Allied Bank، I & T Center, Block 7، Aabpara







 (051) 4571514



[email protected]




Shop #152-B, Chandni Chowk Murree Road،







(051) 4571514



[email protected]


Red Onion Hotel, Shop 3, Gul-e-Iqra plaza murree road







(051) 5120696



[email protected]




Akhri Bus Stop, Abid Majeed Rd، Tench Bhata Azizabad,







0306 2677767



[email protected]


M5G7+RC3, G-10 Markaz G 10 Markaz G-10, Islamabad,






(051) 2344197



[email protected]


Main Rafi Commercial Market, Phase 7Bahria Town, Rawalpindi,






(051) 2344197



[email protected]


Shop # 12, Executive Plaza، I 8 Markaz I-8, Islamabad,






(051) 2344197



[email protected]


WVJ5+WMP, Chakwal-Talagang Rd, Bhon Chowk,






(051) 2344197



[email protected]


Near Gourmet bakers, beside of Javaid pharmacy, Lahore


EMS Services

EMs offer many services to their customers. It includes tracking and tracing of your parcel, Insurance, customs clearance, insurance coverage and etc.

EMS also provides a wide range of EMS shipping service options for you to choose from. These options include EMS Speedpost Global Priority, EMS Economy Air Parcel (EMS Economy), EMS Economy Sea Parcel (EMS Economy), EMS Standard Post (EMS Economy), and so on.

All these services are specially designed for different types of shipments based on their weights and dimensions as well as value & content.

Transport Services

EMS offers transportation services for packages, documents, and small parcels. It is a very fast way to ship packages from one place to another.

Bus Transport

Ems offer bus transport service to deliver heavy parcels and goods in time. For example, if you have ordered a large piece of furniture or some other large item online, EMS will come to your home or office and deliver it right away.

For those who live in rural areas where there are no delivery services available, EMS is a great alternative for getting items delivered quickly.

It’s also an affordable option for those who don’t want to pay a premium for shipping their packages overnight or via airmail.

Overland Services

EMS offers many overland services such as door-to-door delivery, consolidated shipments, and other specialized transportation solutions.

One of their most popular services is the Door to Airport service which covers all major cities in China including Beijing, Shanghai, Guangzhou, Shenzhen, etc.

The company also offers a wide range of shipping options including sea freight from China to any destination worldwide and air freight from China to almost anywhere in Asia or Europe.

The company also offers international forwarding services for both import and export orders along with warehousing & distribution for domestic clients in Mainland China.

Cash on Delivery

An EMS-COD (cash on delivery) service is a method of payment in which customers make advance payment through a cash transaction to ensure that their goods are shipped and delivered.

A customer wanting to purchase multiple items at once can ship them together to save on shipping costs, provided they’re willing to wait for all their items to arrive at once.

Online shopping websites usually accept EMS-COD payments in addition to credit card payments and bank transfers.

About EMS Company

EMS Worldwide Express Inc. is a logistics company with headquarters in Switzerland that offers a door-to-door premium international and domestic shipping service known as EMS Express Mail (International) which allows customers to send lightweight, non-hazardous items of value anywhere in the world.

The standard for postal couriers, EMS provides fast and reliable service around-the-clock, 365 days a year. EMS can be used by individuals or businesses, even those without an existing account or business relationship with EMS.

Whether you’re sending gifts, documents, personal effects, or merchandise, EMS will get it there safely and on time. They offer very competitive rates for all types of shipments including full insurance coverage up to $50 per kg.

EMS Franchise

International courier, express mail, and e-commerce services are rapidly growing in popularity. Consider buying an EMS franchise If you’re interested in starting a business that can deliver packages anywhere in the world within 24 hours, this is a great way to get into business without needing a lot of startup capital.

EMS Career

There are multiple opportunities for skilled and passionate persons to make their own way, at EMS. It always looks for enthusiast people who are willing to change their lives by doing some exceptional tasks.

EMS Jobs

EMS offers jobs in the following departments:

  • Account manager or CA
  • Salesperson
  • Logistics manager
  • Receptionist
  • Call center agents

EMS Working Hours

EMS employees works between 8 am to 5 pm from Monday to Friday. However, packages can also be delivered at weekends for local clients only.

EMS tracking Delivery time

It usually takes 1-3 days for EMS to deliver your parcel to your doorstep. But it may be delayed to a maximum of 12-14 days if climate conditions are unfavorable.

Box Sizes

All sizes and quality of boxes are available at EMS. Customers can send personal as well as commercial goods within the country or across the border through EMS.

Cargo Rates

The weight and dimensions of the goods determine the rate. EMS doesn’t charge additional rates for local deliveries but for international shipments, clients have to pay extra money.

EMS Mission

EMS’s goal is to be your partner in global logistics. They strive to provide their customers with a single source for all of their global shipping needs.

Whether you are shipping by air, ocean, ground, or through one of their many value-added services, EMS want you to know that they are here for you. Their commitment is to exceed your expectations and deliver exceptional service every time.

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